Shipping Policy

Thank you for shopping with RutlandRoots!

Processing Time

Orders are typically processed within 1–3 business days. Orders are processed Monday through Friday, excluding holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Standard shipping typically arrives within 3–6 business days after shipment.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping rates are calculated at checkout.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.

Lost, Stolen, or Damaged Packages

RutlandRoots is not responsible for packages that are lost, stolen, delayed, or damaged after they have been marked as delivered by the shipping carrier.

If you purchased Shipping Protection at checkout, eligible claims for lost, stolen, or damaged packages may qualify for a replacement item or store credit, subject to review.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Contact Us

If you have questions regarding your shipment, please contact us at:

crbulloch@gmail.com